From script to approval — automated in parallel
Most PA tools file a request and wait. Medsync runs PA and benefits verification simultaneously the moment a script arrives, collapsing a 4-day serial process into a same-day result.
The complete Medsync workflow
Five checkpoints. Your team only intervenes when the payer requires human input.
Prescription received
Medsync detects a new specialty script from your pharmacy management system (Rx30, PioneerRx, QS/1) and immediately begins processing. No manual trigger required.
Patient eligibility verified
Real-time eligibility check confirms the patient's current coverage, formulary tier, deductible position, and any prior auth requirements — before filing anything.
PA filing + BV check fire in parallel
Medsync files the PA request with the payer while the benefits verification check runs simultaneously — not sequentially. Most pharmacy workflows treat these as serial steps because the manual process forced it that way. Medsync removes that constraint: payers don't require BV results before accepting a PA submission, and BV doesn't require a PA decision before it can run.
Payer response tracked in real time
Medsync polls payer portals continuously and surfaces status changes to your dashboard immediately — approvals, additional information requests, or denials.
Pharmacy notified with outcome + next steps
Approved scripts move to fill queue automatically. Denials surface with appeal recommendations. Additional info requests go directly to the appropriate staff member — no routing confusion.
Why running PA and BV in parallel cuts days to hours
Sequential processing has a compounding wait problem. Parallel processing eliminates it — same steps, different architecture, measurably faster outcome.
- Script received → staff logs in to payer portal
- PA form completed manually (20–40 min)
- Wait for payer acknowledgement (hours)
- Wait for approval/denial (1–3 more days)
- BV run separately (additional 30–60 min)
- Patient contacted with results
- Script detected → PA + BV queued automatically
- PA auto-filed to payer (0 staff time)
- BV check completes in parallel (minutes)
- Payer response tracked continuously
- Status surfaces to dashboard in real time
- Staff handles exceptions only
Works with your existing systems
Medsync connects into your current pharmacy workflow — no rip-and-replace required.
See it working in your pharmacy
A 30-minute walkthrough using your actual script volume. No commitment, no generic demo.