Prior Authorization

The PA process is broken. We fixed it.

1 in 4 specialty scripts is delayed by prior authorization. Medsync replaces the manual payer-portal grind with fully automated PA filing, real-time tracking, and intelligent appeal assistance.

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4 days
Average PA wait time for specialty scripts
2.5 hrs
Staff time spent per PA request (industry avg)
27%
Specialty scripts abandoned due to PA delays
How Medsync Handles PA

From submission to appeal — completely automated

Auto-Submission

PA requests are filed automatically the moment a qualifying script arrives. Medsync pre-populates all required fields from your pharmacy system data — no manual form completion.

Real-Time Tracking

Medsync polls payer portals continuously. Approvals, denials, and additional information requests surface in your dashboard the moment the payer responds — without your staff checking.

Appeal Assistance

When a PA is denied, Medsync surfaces appeal options with recommended clinical documentation. Your team reviews and approves — Medsync handles the filing logistics.

Payer Connectivity

Connected to the payers your patients use

Medsync maintains live payer portal connections across commercial insurers, Medicaid programs, and Medicare Part D plans.

Medsync PA Engine Major Commercial Medicaid Plans Medicare Part D PBM Networks Rx30 / PioneerRx QS/1 / Liberty Prescriber EHR Dashboard
From the Field

Heard from specialty pharmacy teams

We were spending almost three hours per specialty script just on prior auth — between the portal login, the form, the follow-up call. Medsync cut that to maybe fifteen minutes of exception-handling on the rare ones that need human review. The team genuinely asks me where the PA backlog went.

Pharmacy Director
Independent specialty pharmacy, mid-Atlantic region

Stop losing scripts to PA delays.

See how Medsync handles your actual payer mix and script volume in a 30-minute walkthrough.

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